Hospitality House

The Doorways, Hospitality House
612 East Marshall St
Richmond, VA 23219

The Doorways provides a healing, emotionally supportive environment for those who need to be close to the hospital but not far from the feeling of “home.” The Doorways provides a full range of conveniences designed to reduce day to day stresses for families of patients in the hospital.  The Doorways can provide housing for patients and/or family members who are temporarily in Richmond receiving medical care at a participating hospital.

The Doorways has 112 guestrooms, each with a private bathroom.  Kitchens are stocked by donations so guests can prepare meals and snacks.  

Common rooms include television rooms, library, 24 hour laundry room, chapel and exercise room.  The Day Rester Room is a place to rest for Richmond area people who are undergoing procedures at area hospitals. Patients and their caregivers not requiring an overnight stay can relax in a comfortable and quiet room, away from the hospital.  The Doorways has a pediatric floor designed especially for children and their caregivers.

Call for list of participating hospitals and referral information.
 

Where Service is Provided: 
On Site
Telephone
Service Area(s): 
Statewide
Program Type: 
Financial Aid, Medical
Provider Refer: 
Yes
Self Refer: 
No
Age Requirements: 
0-5
6-12
13-21
22-55
56-60
60+
Family : 
No
Available 24/7: 
Yes
General Organization Email: 
jpoma@thedoorways.org
Mailing Address: 
City / County: 
Richmond City
Internet Resource: 
Languages Spoken: 
English
Other Eligibility Criteria: 
Family members referred through participating Richmond area hospital partners.
Accessible to Public Transportation : 
Unknown
Provides Transportation to/from Service: 
Unknown
Intake Process: 
Must be referred by participating Richmond area hospital partner.

Sentara Martha Jefferson Patient Financial Services

Sentara Martha Jefferson Hospital
500 Martha Jefferson Drive
Charlottesville, VA 22911

At Sentara Martha Jefferson Hospital, we provide quality care to all patients regardless of their ability to pay. We understand that health care expenses are often unexpected and paying for services can be overwhelming. If you cannot pay your bill, we can help.

Sentara offers financial assistance programs to patients who qualify. These programs include charity, assistance with Medicaid eligibility and uninsured discounts. All assistance programs are based on family size, income and other resources.

We will also help you arrange a reasonable payment plan. If you have trouble paying your bill, it is important that you tell us. The government requires that hospitals bill all patients for services and make appropriate attempts to collect. If you ignore your hospital bill, it may go to a collection agency and could affect your credit.

Sentara also participates in a number of financial assistance programs. These programs were designed to assist our patients in resolving their financial obligations for hospital services. Call the number on your statement for details on eligibility requirements or to learn more about Sentara Charity Program (English and Spanish)  and Sentara Uninsured Patient Discount Program.

 

Public Facility Traits: 
All public services available on ground floor
Elevator(s) available for non-ground services
Hallways free of obstruction and minimum 36" wide
Restroom door minimum 32" wide opening
Toilet seat 17 to 19" above floor
Restroom stall(s) large enough for wheelchair turnaround (51")
Grab bars provided in restroom stall(s)
Accessibility Entrance Traits: 
Curb cut(s) from parking/drop-off area
Designated accessible parking close by
Easy-to-grasp handle
Minimum 32" wide opening
No abrupt level changes (over 1/4" from parking/drop off area)
Automatic Door
Where Service is Provided: 
On Site
Service Area(s): 
Albemarle County
Buckingham County
Charlottesville City
Fluvanna County
Greene County
Louisa County
Madison County
Nelson County
Orange County
Program Type: 
Financial Aid, Medical
Fee Structure: 
Fee Range
Provider Refer: 
Yes
Self Refer: 
Yes
Payment Method(s): 
Private Pay
Response Time: 
Next day
Family : 
No
Available 24/7: 
Yes
Mailing Address: 
500 Martha Jefferson Drive
Charlottesville, VA 22911
City / County: 
Albemarle County
Internet Resource: 
Accessible Entrance: 
Yes
Languages Spoken: 
English
Accessible to Public Transportation : 
Yes
Provides Transportation to/from Service: 
Unknown
Intake Process: 
Contact a Sentara Martha Jeffereson Representative. Visit the website; complete application.

Financial Assistance, Sentara Halifax Regional Hospital

Sunday: Closed
Monday: 8:30-16:30
Tuesday: 8:30-16:30
Wednesday: 8:30-16:30
Thursday: 8:30-16:30
Friday: 8:30-16:30
Saturday: Closed
Sentara Medical Group
2204 Wilborn Avenue
South Boston, VA 24592

At Sentara Halifax Reginal Hospital, we provide quality care to all patients regardless of their ability to pay. We understand that health care expenses are often unexpected and paying for services can be overwhelming. If you cannot pay your bill, we can help.

Sentara offers financial assistance programs to patients who qualify. These programs include charity, assistance with Medicaid eligibility and uninsured discounts. All assistance programs are based on family size, income and other resources.

We will also help you arrange a reasonable payment plan. If you have trouble paying your bill, it is important that you tell us. The government requires that hospitals bill all patients for services and make appropriate attempts to collect. If you ignore your hospital bill, it may go to a collection agency and could affect your credit.

Sentara also participates in a number of financial assistance programs. These programs were designed to assist our patients in resolving their financial obligations for hospital services. Call the number on your statement for details on eligibility requirements or to learn more about Sentara Charity Program (English and Spanish)  and Sentara Uninsured Patient Discount Program

If you meet federal and state guidelines, you may be eligible for programs such as Medicaid, SLH, Social Security Administration (SSA) or Supplemental Security Income (SSI.)

Public Facility Traits: 
Hallways free of obstruction and minimum 36" wide
Restroom door minimum 32" wide opening
Accessibility Entrance Traits: 
Minimum 32" wide opening
Where Service is Provided: 
On Site
Telephone
Service Area(s): 
Halifax County
Mecklenburg County
Program Type: 
Financial Aid, Medical
Fee Structure: 
No Fee
Provider Refer: 
Yes
Self Refer: 
Yes
Response Time: 
Next day
Family : 
No
Available 24/7: 
No
Mailing Address: 
2204 Wilborn Ave
South Boston, VA 24592
City / County: 
Halifax County
Internet Resource: 
Accessible Entrance: 
Yes
Languages Spoken: 
English
Other Eligibility Criteria: 
Income restrictions
Accessible to Public Transportation : 
Unknown
Provides Transportation to/from Service: 
Unknown
Intake Process: 
Contact a Sentara representative; visit the website; complete application.

Medical Financial Assistance, Sentara Williamsburg Regional Medical Center

Sentara Medical Group
100 Sentara Circle
Williamsburg, VA 23185

Sentara offers financial assistance programs to patients who qualify. These programs include charity, assistance with Medicaid eligibility and uninsured discounts. All assistance programs are based on family size, income and other resources.

Sentara also helps you arrange a reasonable payment plan. If you have trouble paying your bill, it is important that you tell us. The government requires that hospitals bill all patients for services and make appropriate attempts to collect. If you ignore your hospital bill, it may go to a collection agency and could affect your credit.

If you need assistance with your hospital bill, contact our financial counseling office promptly at 757-233-4600. If you need assistance with your physician bill, contact the Sentara Medical Group Customer Service Department promptly at 757-983-9000.

Sentara also participates in a number of financial assistance programs. These programs were designed to assist our patients in resolving their financial obligations for hospital services. These programs are examples of our commitment to providing quality healthcare services to all patients, regardless of their ability to pay.

Call the number on your statement for details on eligibility requirements or to learn more about the programs listed below:

Medicaid

Sentara Hospitals Charity Program
   (English and Spanish)

Sentara Uninsured Patient Discount Program 

Sentara Medical Group Charity Program
English Form
Spanish Form

Public Facility Traits: 
Hallways free of obstruction and minimum 36" wide
Restroom door minimum 32" wide opening
Accessibility Entrance Traits: 
Minimum 32" wide opening
Where Service is Provided: 
On Site
Telephone
Service Area(s): 
Charles City County
James City County
Poquoson City
Williamsburg City
York County
Program Type: 
Financial Aid, Medical
Fee Structure: 
No Fee
Provider Refer: 
Yes
Self Refer: 
Yes
Response Time: 
Next day
Age Requirements: 
No Age Requirement
Family : 
No
Available 24/7: 
No
Mailing Address: 
100 Sentara Cir
Williamsburg, VA 23185
City / County: 
James City County
Internet Resource: 
Accessible Entrance: 
Yes
Languages Spoken: 
English
Multi-Lingual
Other Eligibility Criteria: 
Income restrictions
Accessible to Public Transportation : 
Unknown
Provides Transportation to/from Service: 
Unknown
Intake Process: 
Contact a Sentara representative. Visit the website; complete application.

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