Medical Financial Assistance, Sentara Obici Hospital

Sunday: Closed
Monday: 8:30-16:30
Tuesday: 8:30-16:30
Wednesday: 8:30-16:30
Thursday: 8:30-16:30
Friday: 8:30-16:30
Saturday: Closed
Sentara Medical Group
535 Independence Parkway, Suite 700
Chesapeake, VA 23320

Sentara Obici Hospital offers financial assistance programs to patients who qualify. These programs include charity, assistance with Medicaid eligibility and uninsured discounts. All assistance programs are based on family size, income and other resources.

We will also help you arrange a reasonable payment plan. If you have trouble paying your bill, it is important that you tell us. The government requires that hospitals bill all patients for services and make appropriate attempts to collect. If you ignore your hospital bill, it may go to a collection agency and could affect your credit.

Sentara also participates in a number of financial assistance programs. These programs were designed to assist our patients in resolving their financial obligations for hospital services. Call the number on your statement for details on eligibility requirements or to learn more about the programs listed below:

Sentara Charity Program (English and Spanish)
Sentara Uninsured Patient Discount Program

Public Facility Traits: 
Hallways free of obstruction and minimum 36" wide
Accessibility Entrance Traits: 
Minimum 32" wide opening
Where Service is Provided: 
On Site
Telephone
Service Area(s): 
Chesapeake City
Isle of Wight County
Portsmouth City
Suffolk City
Program Type: 
Financial Aid, Medical
Fee Structure: 
No Fee
Provider Refer: 
Yes
Self Refer: 
Yes
Response Time: 
Next day
Family : 
No
Available 24/7: 
No
Mailing Address: 
City / County: 
Norfolk City
Internet Resource: 
Accessible Entrance: 
Yes
Languages Spoken: 
English
Other Eligibility Criteria: 
Uninsured or under insured patient
Accessible to Public Transportation : 
Unknown
Provides Transportation to/from Service: 
Unknown
Intake Process: 
Visit the website for information; call to schedule an appointment.

Medical Financial Assistance, Carilion Roanoke Community Hospital

Sunday: Closed
Monday: 9:00-17:00
Tuesday: 9:00-17:00
Wednesday: 9:00-17:00
Thursday: 9:00-17:00
Friday: 9:00-17:00
Saturday: Closed
Carilion Clinic
101 Elm Avenue
Roanoke, VA 24013

Carilion Clinic is committed to providing quality health care to all, regardless of their ability to pay. The Financial Assistance Policy is designed to allow relief of all or part of the charges that exceed a patient’s reasonable ability to pay.

Carilion uses the Federal Poverty Guidelines (FPG) published and updated yearly in the Federal Register along with a Financial Needs Assessment Questionnaire (FNAQ, as developed by Carilion) to determine eligibility. 
All patients who are able will be expected to pay for their own healthcare services to avoid shifting the burden for their care to other patients and the general public.   To apply for financial assistance for eligible services billed by Carilion Clinic, please complete the Financial Needs Application.

The Financial Assistance Policy should have no impact on the collection policies and practices with regard to those balances that do not qualify for financial assistance. Failure to honor payment arrangements on amounts exceeding the financial assistance adjustment may result in the total financial assistance being revoked.

Public Facility Traits: 
Hallways free of obstruction and minimum 36" wide
Restroom door minimum 32" wide opening
Accessibility Entrance Traits: 
Minimum 32" wide opening
Where Service is Provided: 
On Site
Telephone
Service Area(s): 
Bedford County
Botetourt County
Craig County
Franklin County
Roanoke City
Roanoke County
Salem City
Program Type: 
Financial Aid, Medical
Fee Structure: 
No Fee
Provider Refer: 
Yes
Self Refer: 
Yes
Response Time: 
Next day
Family : 
No
Available 24/7: 
No
Mailing Address: 
PO Box 112946
Roanoke, VA 24013
City / County: 
Roanoke City
Internet Resource: 
Accessible Entrance: 
Yes
Languages Spoken: 
English
Accessible to Public Transportation : 
Unknown
Provides Transportation to/from Service: 
Unknown
Intake Process: 
Visit the website; call for information; complete application.

Medical Financial Assistance, Carilion Stonewall Jackson Hospital

Sunday: Closed
Monday: 9:00-17:00
Tuesday: 9:00-17:00
Wednesday: 9:00-17:00
Thursday: 9:00-17:00
Friday: 9:00-17:00
Saturday: Closed
Carilion Clinic
1 Health Circle
Lexington, VA 24450

Carilion Clinic is committed to providing quality health care to all, regardless of their ability to pay. The Charity Care Policy is designed to allow relief of all or part of the charges that exceed a patient's reasonable ability to pay.

Carilion uses the Federal Poverty Guidelines (FPG) published and updated yearly in the Federal Register along with a Financial Needs Assessment Questionnaire (FNAQ, as developed by Carilion) to determine eligibility. Together, the family income, number of family members living on that income, and equity in real property are pertinent factors in determining how much, in the sole judgment of Carilion, a patient is reasonably able to pay for services. Patients with family income up to 400% of FPG with no more than $100,000 equity in real property are eligible for a Charity Care discount.

All patients who are able will be expected to pay for their own healthcare services to avoid shifting the burden for their care to other patients and the general public.  To apply for financial assistance for eligible services billed by Carilion Clinic, please complete the Financial Needs Application.

The Charity Care Policy should have no impact on the collection policies and practices with regard to those balances that do not qualify for charity care. Failure to honor payment arrangements on amounts exceeding the charity adjustment may result in the total charity care being revoked.

Public Facility Traits: 
Hallways free of obstruction and minimum 36" wide
Restroom door minimum 32" wide opening
Accessibility Entrance Traits: 
Minimum 32" wide opening
Where Service is Provided: 
On Site
Website
Telephone
Service Area(s): 
Buena Vista City
Lexington City
Rockbridge County
Program Type: 
Financial Aid, Medical
Fee Structure: 
No Fee
Provider Refer: 
Yes
Self Refer: 
Yes
Report Problems: 
Call the Agency
Response Time: 
Next day
Family : 
No
Available 24/7: 
No
Mailing Address: 
1 Health Cir
Lexington, VA 24450
City / County: 
Rockbridge County
Internet Resource: 
Accessible Entrance: 
Yes
Languages Spoken: 
English
Accessible to Public Transportation : 
Unknown
Provides Transportation to/from Service: 
Unknown
Intake Process: 
Visit the website; call to schedule an appointment; complete application.

Medical Financial Assistance, Carilion Roanoke Memorial Hospital

Sunday: Closed
Monday: 9:00-17:00
Tuesday: 9:00-17:00
Wednesday: 9:00-17:00
Thursday: 9:00-17:00
Friday: 9:00-17:00
Saturday: Closed
Carilion Clinic
1906 Belleview Avenue
Roanoke, VA 24014

Carilion Clinic is committed to providing quality health care to all, regardless of their ability to pay. The Financial Assistance Policy is designed to allow relief of all or part of the charges that exceed a patient’s reasonable ability to pay.

Carilion uses the Federal Poverty Guidelines (FPG) published and updated yearly in the Federal Register along with a Financial Needs Assessment Questionnaire (FNAQ, as developed by Carilion) to determine eligibility. 
All patients who are able will be expected to pay for their own healthcare services to avoid shifting the burden for their care to other patients and the general public.  To apply for financial assistance for eligible services billed by Carilion Clinic, please complete the Financial Needs Application.

The Financial Assistance Policy should have no impact on the collection policies and practices with regard to those balances that do not qualify for financial assistance. Failure to honor payment arrangements on amounts exceeding the financial assistance adjustment may result in the total financial assistance being revoked.

Public Facility Traits: 
Hallways free of obstruction and minimum 36" wide
Restroom door minimum 32" wide opening
Accessibility Entrance Traits: 
Minimum 32" wide opening
Where Service is Provided: 
On Site
Telephone
Service Area(s): 
Botetourt County
Craig County
Roanoke City
Salem City
Program Type: 
Financial Aid, Medical
Fee Structure: 
No Fee
Provider Refer: 
Yes
Self Refer: 
Yes
Response Time: 
Next day
Family : 
No
Available 24/7: 
No
Mailing Address: 
1906 Belleview Ave
Roanoke, VA 24014
City / County: 
Roanoke City
Internet Resource: 
Accessible Entrance: 
Yes
Languages Spoken: 
English
Accessible to Public Transportation : 
Unknown
Provides Transportation to/from Service: 
Unknown
Intake Process: 
Call, visit the website; complete application

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