Medical Financial Assistance, Carilion Roanoke Memorial Hospital

Sunday: Closed
Monday: 9:00-17:00
Tuesday: 9:00-17:00
Wednesday: 9:00-17:00
Thursday: 9:00-17:00
Friday: 9:00-17:00
Saturday: Closed
Carilion Clinic
1906 Belleview Avenue
Roanoke, VA 24014

Carilion Clinic is committed to providing quality health care to all, regardless of their ability to pay. The Financial Assistance Policy is designed to allow relief of all or part of the charges that exceed a patient’s reasonable ability to pay.

Carilion uses the Federal Poverty Guidelines (FPG) published and updated yearly in the Federal Register along with a Financial Needs Assessment Questionnaire (FNAQ, as developed by Carilion) to determine eligibility. 
All patients who are able will be expected to pay for their own healthcare services to avoid shifting the burden for their care to other patients and the general public.  To apply for financial assistance for eligible services billed by Carilion Clinic, please complete the Financial Needs Application.

The Financial Assistance Policy should have no impact on the collection policies and practices with regard to those balances that do not qualify for financial assistance. Failure to honor payment arrangements on amounts exceeding the financial assistance adjustment may result in the total financial assistance being revoked.

Public Facility Traits: 
Hallways free of obstruction and minimum 36" wide
Restroom door minimum 32" wide opening
Accessibility Entrance Traits: 
Minimum 32" wide opening
Where Service is Provided: 
On Site
Telephone
Service Area(s): 
Botetourt County
Craig County
Roanoke City
Salem City
Program Type: 
Financial Aid, Medical
Fee Structure: 
No Fee
Provider Refer: 
Yes
Self Refer: 
Yes
Response Time: 
Next day
Family : 
No
Available 24/7: 
No
Mailing Address: 
1906 Belleview Ave
Roanoke, VA 24014
City / County: 
Roanoke City
Internet Resource: 
Accessible Entrance: 
Yes
Languages Spoken: 
English
Accessible to Public Transportation : 
Unknown
Provides Transportation to/from Service: 
Unknown
Intake Process: 
Call, visit the website; complete application

Medical Financial Assistance, New River Valley Medical Center

Sunday: Closed
Monday: 9:00-17:00
Tuesday: 9:00-17:00
Wednesday: 9:00-17:00
Thursday: 9:00-17:00
Friday: 9:00-17:00
Saturday: Closed
Carilion Clinic
2900 Lamb Circle
Christiansburg, VA 24073

Carilion Clinic is committed to providing quality health care to all, regardless of their ability to pay. The Financial Assistance Policy is designed to allow relief of all or part of the charges that exceed a patient’s reasonable ability to pay.

Carilion uses the Federal Poverty Guidelines (FPG) published and updated yearly in the Federal Register along with a Financial Needs Assessment Questionnaire (FNAQ, as developed by Carilion) to determine eligibility. To apply for financial assistance for eligible services billed by Carilion Clinic, please complete the Financial Needs Application.
All patients who are able will be expected to pay for their own healthcare services to avoid shifting the burden for their care to other patients and the general public.

The Financial Assistance Policy should have no impact on the collection policies and practices with regard to those balances that do not qualify for financial assistance. Failure to honor payment arrangements on amounts exceeding the financial assistance adjustment may result in the total financial assistance being revoked.

Public Facility Traits: 
Hallways free of obstruction and minimum 36" wide
Accessibility Entrance Traits: 
Minimum 32" wide opening
Where Service is Provided: 
On Site
Website
Telephone
Service Area(s): 
Floyd County
Montgomery County
Pulaski County
Radford City
Program Type: 
Financial Aid, Medical
Fee Structure: 
No Fee
Provider Refer: 
Yes
Self Refer: 
Yes
Response Time: 
Next day
Family : 
No
Available 24/7: 
No
Mailing Address: 
2900 Lamb Cir
Christiansburg, VA 24073
City / County: 
Montgomery County
Internet Resource: 
Accessible Entrance: 
Yes
Languages Spoken: 
English
Other Eligibility Criteria: 
Income restrictions
Accessible to Public Transportation : 
Unknown
Provides Transportation to/from Service: 
Unknown
Intake Process: 
Visit the website; call; complete application

Medical Financial Assistance, Saint Albans Hospital

Carilion Clinic
2900 Lamb Circle
Christiansburg, VA 24073

Carilion Clinic is committed to providing quality health care to all, regardless of their ability to pay. The Financial Assistance Policy is designed to allow relief of all or part of the charges that exceed a patient’s reasonable ability to pay.  To apply for financial assistance for eligible services billed by Carilion Clinic, please complete the Financial Needs Application.

All patients who are able will be expected to pay for their own healthcare services to avoid shifting the burden for their care to other patients and the general public.

The Financial Assistance Policy should have no impact on the collection policies and practices with regard to those balances that do not qualify for financial assistance. Failure to honor payment arrangements on amounts exceeding the financial assistance adjustment may result in the total financial assistance being revoked.

Public Facility Traits: 
Hallways free of obstruction and minimum 36" wide
Accessibility Entrance Traits: 
Minimum 32" wide opening
Where Service is Provided: 
On Site
Telephone
Service Area(s): 
Alleghany County
Botetourt County
Carroll County
Covington City
Craig County
Floyd County
Galax City
Giles County
Montgomery County
Pulaski County
Radford City
Roanoke County
Roanoke City
Salem City
Wythe County
Program Type: 
Financial Aid, Medical
Fee Structure: 
Call for Information
Intake Contact Telephone: 
(800) 284-8898
Provider Refer: 
Yes
Self Refer: 
Yes
Payment Method(s): 
Private Pay
Private Insurance
Medicaid
Medicare
Report Problems: 
Call the Agency
Response Time: 
Next day
Documents Required: 
Call for details
Family : 
Yes
Available 24/7: 
No
Mailing Address: 
2900 Lamb Cir
Christiansburg, VA 24073
City / County: 
Montgomery County
Internet Resource: 
Accessible Entrance: 
Yes
Additional Availability Comments: 
Inpatient visiting hours are 5:30 PM to 6:30 PM.
Languages Spoken: 
English
Accessible to Public Transportation : 
Unknown
Provides Transportation to/from Service: 
Unknown
Intake Process: 
Call for an assessment. CONNECT is a confidential, 24-hour emergency evaluation and referral service provided by Carilion Clinic to members of our community. CONNECT is staffed by psychiatric nurses and clinical social workers trained to help people access psychiatric and behavioral medicine support. CONNECT Services are available 24 hours every day for emergency evaluation and referrals by calling (540) 981-8181 or (800) 284-8898. CONNECT can perform emergency mental health evaluations at Carilion New River Valley Medical Center during normal business hours and at Carilion Roanoke Memorial Hospital 24 hours a day.

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