Reporting Elder Abuse, Neglect and Exploitation
Adult Protective Services: Adult Protective Services (APS) receives and investigates reports of abuse, neglect, and exploitation of adults 60 years of age or older and incapacitated adults age 18 or older. If protective services are needed and accepted by the individual, local APS workers may arrange for a wide variety of health, housing, social and legal services to stop the mistreatment or prevent further mistreatment. Services offered may include home-based care, transportation, adult day services, adult foster care, nutrition services and legal intervention in order to protect the adult. Services may also be arranged for individuals in emergency situations who lack the capacity to consent to services.
To report suspected abuse, neglect, or exploitation, call your local Adult Protective Services or the 24-hour, toll-free APS hotline at: (888) 832-3858, or complete an online report.
Please note, there are certain individuals and professions that are mandated to report abuse.
Advocating for Older Adults in Long-Term Care
Long-Term Care Ombudsman: Ombudsmen advocate for older persons receiving long term care services, whether the care is provided in a nursing home or assisted living facility, or through community-based services to assist persons still living at home. They provide older Virginians, their families and the public with information, advocacy, and assistance to help resolve care problems. Ombudsmen, both paid staff and volunteers, provide help and a voice for those that are not heard or unable to speak for themselves.